How do I obtain a copy of my health information/medical records?

Southeastern Medical Oncology Center has trained professionals that manage your patient health information and medical records. They are committed to the timely and accurate collection of health information and its storage, retention, and disclosure. Our team of professionals ensure your information is kept private, secure, and is in accordance with federal and state regulations.

To obtain your health information/medical records you can visit any of our offices during normal business hours. Come to the office with identification and sign a HIPAA compliant authorization form. We will be happy to mail you a HIPAA compliant authorization form for you to sign in front of the notary if you need one. If it is not practical for you to come to the office, you can simply go to our forms page on this site and download the “Authorization for Use of Disclosure of Protected Health Information,” or you may write a letter authorizing SMOC to release a copy of your medical record. Both the authorization form/letter must have the necessary information including, your name, date of birth, social security number, date of service, name of hospital where services were performed, the person/organization to receive the information, along with the address where the information is to be sent. The authorization form/letter must be signed and dated by the patient or the patient’s guardian/legal representative.

How do I get forms, such as disability, FMLA, etc., completed by my doctor?

You must either mail or bring into the office the form and a HIPAA compliant patient authorization, so your physician can release the information to the requestor. It is then that your physician will carefully fill out the form as necessary. We will be happy to mail you a HIPAA compliant authorization for you to sign in front of the notary if you need one. Most forms require a $10 fee, which is payable at the time the form is received. The expected turnaround time is 7 - 10 business days.

How do I know if SMOC accepts my insurance?

Here at SMOC, we make it convenient to you by accepting most major insurance plans. Please contact us at any of our locations to see if your insurance will be accepted.

Do I need a referral from my doctor to schedule an appointment with SMOC?

It depends on your insurance. Some insurance companies require “an order” from your physician before they will pay for your medical visit. We recommend you call your insurance company to check on your benefits, and then you can call us to see if we accept your insurance.