This Refund Policy applies to Visa® and MasterCard® payments. The system will attempt to authorize credit cards against the amount paid to ensure that the card has adequate funds to cover the amount of the purchase. If the transaction fails, then the online service will provide the appropriate failure message. Refunds will be processed for the full amount of the payment. Refunds are issued on the same payment instrument on which the original transaction was processed. For more information regarding your bill or our payment policies, call 919-580-0000.